Contact
Before contacting AFIRM, check the FAQs below for your question.
Where is my account? What happened to my certificates?
To improve your learning experience, we’ve redesigned the AFIRM website—now no login or account is required to access our modules and resources!
Because accounts are no longer part of the system, any previously earned certificates are no longer accessible. All content is now freely available to everyone.
To earn a new Certificate of Completion, simply complete the post-assessment at the end of each updated module. Please note:
- Certificates are not saved or tracked.
- Be sure to download your certificate immediately after completing the assessment.
Also, please note that some URLs have changed during the update. If you had bookmarked pages, we recommend checking and updating those links.
Are the AFIRM modules available in Spanish?
Unfortunately, no, not at this time.
How do I get a certificate?
Please visit the Earn PD page for more information.
I am assigning my employees/students modules, how do I track their progress?
Your employee/student will need to send you their free Certificate of Completion, which now contains the date and time the post assessment was taken as well as the passing score (at least 70).
How do I access the references for a module?
Each module has a Reference page and an Evidence-base PDF. Check with your university’s library to access the references.
I would like to use AFIRM in my research.
Please Email Us describing your research and its purpose. Your request will be forwarded on to AFIRM’s Project Director.
I would like additional training.
Please Email Us with a description of your training needs. Your request will be forwarded on to AFIRM’s Project Director.
If you would like to take AFIRM learning to the next level, NPDC now offers a 2-day virtual training on the NPDC model and APERS. For more information, please visit: NPDC Training Page
Have more questions, or don’t see your question above? Please contact us at afirm@unc.edu